Cargo Agent

Cargo Agent
Cargo Aircraft
Cargo and freight agents coordinate incoming and outgoing shipments for transportation companies and other businesses.

About the Career

Cargo and freight agents facilitate shipments of goods through airline, train, and trucking terminals and shipping docks. Agents ensure that shipments are picked up and delivered on time, paperwork is completed, and fees are collected. For international shipments, agents prepare and verify customs and tariff forms.

On the job you will:

  • Determine shipping methods and routes from pick-up location to final destination
  • Advise clients on transportation and payment options
  • Coordinate transportation and logistics details with shipping and freight companies
  • Estimate, negotiate, and determine postal rates, shipment costs, and other charges
  • Notify clients of cargo shipments, status en route, and time of delivery
  • Prepare bills of lading, invoices, and other required shipping documents
  • Record information such as cargo amount, weight, dimensions, and time of shipment
  • Trace lost shipments as necessary


Average Salary: $46,130
Salary Range: $28,180 - $66,480
Education: High School Degree or Equivalent
Outlook: Excellent (21% or more growth)
Total Jobs (2024)12,140

Education and Training

High school graduates usually qualify for cargo and freight agent positions. Workers typically train informally on the job.

Information provided by the Bureau of Labor Statistics, U.S. Department of Labor. Descriptions are based on general guidelines and industry standards and job duties may vary by employer and specific industry. Labor projections utilize data for the North Central Texas region and may vary from national statistics.

Critical Skills

Customer Service